[极品]外贸老司机总结的 做外贸一定不能犯的错误 珍藏版
楼主#更多 发布于：2017-02-23 10:35
people who are new in foreign trade, most of you don’t know about
various kinds of unwritten rules therefore you get trapped by accident. I
hope you can penetrate these after reading this article.
Means of transportation
Are you familiar with jargons of international shipping?
days ago, everything was done except delivery. But forwarder asked me
for 220 dollars of freight! I reckoned that the freight was 80 dollars. I
talked to customers. FOB he said. I calculated the cost and I told
customers while he was talking about CIF. I lost 140 dollars.
其实很多业务员,包括老外的客户，他们并不是清晰的了解每一个贸易术语, 在交涉中，就像EXW与FOB 也经常混用一样, 有时候他们表达的是一个意思。所以在弄清楚货运方式的情况下, 要与客户和货代确认。
fact, lots of traders including foreign customers don’t know quite
about each standard trade terms. During the negotiation, they often mix
EXW and FOB but sometimes they want to express one meaning. So we should
ensure it with customers and forwarders about means of transportation.
我们常用的付款方式有T/T, PayPal, Western Union.那这三个付款方式清楚吗？
We usually use T/T, PayPal and Western Union. Are you clear about these?
finally agreed with my price. Then I wanted him pay quickly and I would
be in relief. But the customers said he didn’t know how to use T/T. I
suggested him use Western Union while Western Union didn’t make it
quick. I suggested the customers use PayPal but PayPal charged me 200
dollars as handling charge.
Handling charge of PayPal is multistep as 3.9%+0.3USD~~2.9%+0.3USD.
Your rate of next month is in according to your monthly amount received.
PayPal is suitable for small volume collection which ranges from
serveral hundred dollars to serveral thousand dollars. Nowadays, PayPal
users have the purchasers bear handling charge. Generally, it is 4.4% of
your quoted price.
《别告诉我你懂操作西联汇款 How to Use Western Union?【第1103期】》
Union: With Western Union, you can receive money rapidly. I have
released an article about usage of Western Union, you can go and take a
《 How to Use Western Union?》
It remits directly to bank account. It takes 2 to 10 days from
remittance to final receipt. The time varies from countries to
countries. It is used when referring to large sum of money and it is
Factroy’s shipping time
promise we’d deliever the goods on time but we didn’t make it. We may
be criticized by customers and in more serious cases, we may be asked to
compensate for customers’ loss.
有一个大客户, 要货紧, 我再三跟工厂强调一定要15号出货而且允诺客户15号出货, 结果今天一问,还需要10天。
major account wanted the goods fast. I repeatedly told the plants that
the goods should be done before 15th and I promised customers we would
deliver on 15th. Consequently, it still needed 10 days more.
First, we should promise customers that we would deliver the goods 5 to 15 days later on the base of factory’s delivery time.
if it is very urgent, we should tell customers we are not able to
finish the task. We can ask them if partial shipment is OK. If the
answer is yes, we should pay attention to the extra fees and freight.
Uncertain quoted price
is very common among the freshmen. They are not familiar with the price
but they must respond promtly. So most of them made the offer. Finally,
the quoted price is lower than it should be. You can’t explain and you
can’t increase the price.
says there is a raise in price of raw materials. Should I explain to
customers about the price increase? But what if customers think that I
am unreliable and are not willing to cooperate with me? If I don’t
increase the pric
e, I will loss money. That’s not going to happen. What should I do?
price is the key of an order. If you are sure about the price, I don’t
suggest you make the offer. You should make the offer after you are
clear about the price. If the price is too high, the customers won’t
give a care about you. If the price is too low, you’ll complete a failed
order. Supposing that the customer has shown their intention, you
should admit straight forward that you made the wrong offer. It may help
you regain the order if you plead for their forgiveness.
freshmen are new in company and they are not familiar with the
progress. It will be very troublesome if they make mistakes on making
orders, amount, figure and names of products.
I made an mistake on amout. It should have been 100 ODERS but the manufacturer mistaked it as 1000.
invoices must be checked repeatly because it stands for orders. If it
gets wrong, we will have to pay a heavy price to repair.